TERMS AND CONDITIONS
The Terms and Conditions set out below apply to all transactions between us. They do not affect your statutory rights.
My trading name is: Photage.Co
My address is: 2 Lyneham Farm Cottages, Lyneham, Chipping Norton OX7 6QP
All transactions made on this site are on the understanding that you agree to my Terms and Conditions. Your statutory rights are not affected.
Prices and Payments
All prices quoted on this site are in UK Pounds (GBP).
The prices shown on SHOP pages of this site are inclusive of postage costs within the UK only.
Prices and postage costs for MADE-TO-ORDER items will be set out in a formal quotation.
All prints are printed from high-resolution files on contemporary fine art matt papers of the highest quality and have an archive life of over 100 years in normal conditions. However, prolonged, direct sunlight on any photographic image prematurely ages it. Therefore, we recommend you place your product away from direct sunlight.
ONLINE SHOP Delivery
As each order is dealt with on an individual basis please allow up to 28 working days to despatch your order (working days excludes Bank Holidays and weekends).
Mounted and framed prints will be well-packaged. Print only orders will be rolled and sent in a tube or small box.
ONLINE SHOP Returns
If something you ordered is delivered in a damaged condition, please email firstname.lastname@example.org describing the damage and any other circumstances. I will then give you instructions for returning the goods at no cost to you and arrange for a replacement to be sent to you as soon as possible. If you are not fully satisfied with the goods please email email@example.com within 14 days of delivery explaining why you wish to obtain a refund. Postage/shipping with full insurance to cover the total value will be at your own cost. Once returned the item will be checked for damage and if suitable for re-sale your original payment will be refunded within 14 days of receiving the returned item. Unwanted goods must be posted back to me to arrive within 7 days of delivery for a full refund. The costs of returning goods to us shall be borne by you unless the product is damaged. Upon receipt of the goods we will give you a full refund of the amount paid within 14 days of receipt by me.
The rights to return the goods to me as referred to will not apply in the following circumstances:
· In the event that the item has been used.
· The goods must have all original packaging and be in a re-saleable condition.
· If the returned items are not received by me within 7 days of delivery. The exception to this is Christmas gifts ordered between 15th November and 15th December which maybe returned up until January 10th.
Delivery costs will be calculated on an individual basis based on the delivery address you provide.
Once the order details have been agreed and payment has been made, a MADE-TO-ORDER item cannot be cancelled. Due to the bespoke nature of these items, returns will only be accepted if the items are delivered in a damaged or faulty condition. For this reason, I advise you to check your order very carefully before production, especially its dimensions. I cannot accept responsibility for items that have been specified incorrectly. Goods should be inspected immediately on receipt. If they are damaged or do not match your order you must notify the me within five working days by email at firstname.lastname@example.org
I will take all reasonable precautions to keep the details of your address, order and payment secure and the customer must also do the same. Unless I am negligent, I cannot be held liable for any loss or damages caused as a result of unauthorised access to information provided by you. If I have reason to suspect that your details have been obtained fraudulently from us, I will endeavour to let you know as soon as I can. The Data Protection Act 2018 (incorporating GDPR) applies. You may write to me at my address above, in order to query what data is held about you.
Limitation on Liability
I make no warranty as to the accuracy of the information I place on the website. The extent of my liability for any breach of these Terms and Conditions shall be limited to the value of the goods ordered by you. Nothing in these Terms and Conditions shall exclude or limit my liability for death or personal injury as a result of my negligence.
International Tax, Customs and Import Duties are not included in the price. You are solely responsible for payment of any such charges.
Copyright and Trade Marks
Copyright and all intellectual property rights in the goods are reserved and excluded and either belong to me or to third parties for whom I act with their authority. All content, compilations of content and software used on this website including text, graphics, logos, images data compilation and software is my property or that of my content suppliers and is protected by United Kingdom and international copyright and database rights laws. You may not extract and/or re-utilise the whole or parts of the contents of the website and/or create or publish your own database or website that contains substantial parts of this website.
Events beyond my reasonable control
I will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond my reasonable control.
Applicable Law and Jurisdiction
The contract shall be deemed to be made in England. All Contracts made between me and the Customer shall be governed by the laws of England and any dispute arising therein shall be subject to the exclusive jurisdiction of the English courts.